In a nutshell, virtual assistants (VAs) work independently as contractors in remote settings. They fulfill tasks for clients with little to no supervision. They are frequently involved in office management, but they can also help with content development, social media management, design, marketing, and other media-related operations. Read on as we define and understand the role of a virtual assistant, and how you can become one.
The Tasks of a Virtual Assistant
A virtual assistant is someone who usually works from home with their responsibilities ranging from administrative to technical tasks, depending on their skills. VAs might also work for a single company or several companies simultaneously, based on their contractual arrangements. The following are the duties of a virtual assistant:
- Management of calls and scheduling
- Accounting for customer service
- Upkeep of databases
- Making a social media profile
- Using visual design to create marketing materials
- Internal and external document proofreading and editing
Virtual assistants must be well-versed in a wide range of talents, education, and training. While there are some basic expectations, the specifics vary depending on the job handled by each virtual assistant.
Many businesses prefer virtual assistants with a bachelor’s or associate’s degree, especially for specialized duties. Depending on the job opening, a virtual assistant may need a degree in marketing, business administration, or communication.
The Training Process
Virtual assistants can take a plethora of online training classes to qualify for the role. Such training classes may include courses on management, business, social media management, graphic design, and website building. Additionally, they may train for remote administration fundamentals.
Depending on the scope, courses might take anywhere from a few days to many weeks. Through these training sessions, virtual assistants can stand out as applicants for future positions.
Both soft and hard skills make for a competent virtual assistant. While certification isn’t required for virtual assistants, it can show dedication and subject-matter competence. They must possess the following know-how in specific fields:
- Computer Knowledge
A VA should be familiar with word processing, email, and the internet, especially for research purposes. Today, virtual conferencing and video chatting skills are also in high demand.
- Communication Skills
A skilled communicator can speak clearly, listen attentively, and effectively present information. Additionally, a VA will need great writing skills if they’re in charge of maintaining websites or producing company communications.
- Organizational Skills
Being organized is essential for the virtual assistant to accomplish projects on schedule. As a VA, you must be organized if you are required to manage calendars and administrative duties as part of your job.
- Multitasking Skills
A virtual assistant may be asked to complete a range of duties for a variety of clients. If you are skilled at multitasking, you may become more desirable as a candidate for VA positions.
- Time Management Skills
Virtual assistants must manage both their own and their clients’ time. Many virtual assistants can manage numerous calendars, as well as schedule, reschedule, and oversee meetings.
While virtual assistants work from home, they must communicate with their bosses, employers, coworkers, and customers on a regular basis. They’re trained to be courteous and professional in all forms of communication, including emails, phone calls, video chats, and message systems. With proper training, skills, and knowledge, you can be well on your way to fostering a career as a virtual assistant.
Are you looking for a virtual marketing assistant? With RepStack, you can select from our handpicked talented assistants who can take over simple to crucial tasks and boost your team’s productivity! Take the leap and get started with us today!